Inbound/ outbound Appointment settle

Description

Generate appointments settler either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to set appointments and to sell the product.

Description:

• Cold call people using a given phone directory to set appointments
• Answer incoming calls from prospective customers
• Use scripts to provide information about check ups features and present their benefits
• Ask pertinent questions to understand the customer’s requirements
• Using scripts to provide information about product’s features, prices etc. and present their benefits
• Persuade the customer to set the appointment by demonstrating how the check ups are going to be beneficial for the homeowner
• Record the customer’s personal information accurately in a computer system
• Deal with complaints or doubts to safeguard the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and record useful information

Skills

• Proven experience as telemarketer or similar sales/customer service role
• Proven track record of successfully meeting sales quotas preferably over the phone
• Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Excellent communication and presentation skills
• Proficient in English.
• Skilled in negotiation and dealing with complaints
• Persistent and results-orienten
• Patient and able to handle customer rejection

Qualifications / experience required:

• High School Diploma
• Bachelor Degree is a plus
• 1-2-year(s) experience in telemarketing
• English Advance or Proficient, able to understand English conversation.

Job Types: Full-time, Permanent

Pay: ₦60,000.00 - ₦90,000.00 per month

Ability to commute/relocate:

• Lagos: Reliably commute or planning to relocate before starting work (Required)